Privacy Policy

Privacy Policy

Last Updated: 13 June 2023 

Welcome to Kora Offroad ("we," "us," or "our"), an online off-road retailer. We understand the importance of privacy and are committed to protecting the personal information you provide to us through our website, social media platforms, and any other means of communication. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By accessing or using our services, you agree to the terms of this Privacy Policy. 

  1. Information We Collect 

1.1 Personal Information We may collect personal information from you when you interact with our website, social media platforms, or communicate with us. This information may include, but is not limited to: 

  • Full name 
  • Contact information (email address, phone number, mailing address) 
  • Billing information (credit card details, shipping address) 
  • Demographic information (age, gender, interests) 
  • Purchase history 
  • User-generated content (reviews, comments, feedback) 

1.2 Non-Personal Information We may also collect non-personal information automatically when you visit our website or interact with our social media platforms. This information may include, but is not limited to: 

  • Internet Protocol (IP) address 
  • Browser type and version 
  • Operating system 
  • Referring website or application 
  • Clickstream data 
  • Usage patterns and preferences 
  1. Use of Information 

2.1 Personal Information We may use the personal information we collect for the following purposes: 

  • Process and fulfill your orders 
  • Provide customer support and respond to your inquiries 
  • Send you administrative and promotional communications 
  • Personalize your shopping experience 
  • Improve our products, services, and website 
  • Conduct market research and analysis 
  • Detect and prevent fraud or other illegal activities 
  • Comply with applicable laws and regulations 




2.2 Non-Personal Information Non-personal information may be used for statistical analysis, troubleshooting, and improving our services. This information helps us understand user behavior, preferences, and trends, but it is not linked to any personally identifiable information. 

  1. Disclosure of Information 

3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our business. These providers may include, but are not limited to, payment processors, shipping carriers, marketing agencies, and IT service providers. They are authorized to use your information only as necessary to provide services to us. 

3.2 Legal Compliance and Protection We may disclose your personal information if required by law or if we believe that such disclosure is necessary to: 

  • Comply with legal obligations or respond to valid legal requests 
  • Protect our rights, property, or safety, or the rights, property, or safety of others 
  • Investigate or prevent any fraudulent, unauthorized, or illegal activities 

3.3 Business Transfers In the event of a merger, acquisition, sale, or transfer of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information. 

  1. Security Measures 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can guarantee 100% security. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. 

  1. Third-Party Links and Services 

Our website and social media platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services. We encourage you to read the privacy policies of any third-party websites or services you access through our platforms. 

  1. Cookies and Tracking Technologies 

We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website and social media platforms. This information allows us to analyze trends, administer our platforms, track user movements, and gather demographic information. You can control cookies through your browser settings, but please note that disabling cookies may affect certain features or functionality of our platforms. 

  1. Children's Privacy 

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records. 

  1. Your Choices 

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe. 



  1. Changes to this Privacy Policy 

We reserve the right to modify or update this Privacy Policy at any time without prior notice. The "Last Updated" date at the top of this Privacy Policy indicates the effective date of the most recent version. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. 

  1. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: 

We will do our best to address your inquiries and resolve any issues in a timely manner. 

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.